Hard HIIT Fitness
Club Rules

Introduction and Definitions

In these Rules “the Company” means Fitness Booster Pro, LLC d.b.a. Hard HIIT Fitness, which provides the Club and its facilities for the benefit of the Members; “the Club” means “Hard HIIT Fitness”; “Member” means a Club Member; “Rules” mean the terms and conditions of membership set out below.

It is a condition of membership that Members agree to pay the fees referred to in Rule (2.) and agree to be bound by these Rules.

These Rules may be revoked, altered or added to from time to time by the Company, without prior notification to Members. Any such variations will be updated on the Club Rules on our website.

The Company has created these Rules for the mutual enjoyment of the Members and their guests. The enforcement of these Rules is for the good of all Members. No Member or guest will be judged on the basis of their race, gender, marital/civil partnership status, age, disability, religion or belief, color, national origin or sexual orientation.

Membership and Fee
  1. Members must be at least 18 years of age.
  2. Members shall pay when applicable a non-refundable joining fee at 
the time of joining at the rate specified.
  3. Membership payments are payable monthly in advance. Members 
may prepay for 12 months, 6 months, or 3 months of membership – the full amount to be paid prior to membership start date. Monthly subscription runs from the day of the month that you register. Payment of monthly membership can only be made by Direct Debit from a USA bank credit card or debit card. Monthly installments and additional monthly charges are debited on your original registration day(or next working day) of each calendar month.
  4. Members must keep the Club informed of their up to date contact details and credit or debit card on file.
  5. All communications shall be presumed to have been received within 5 days of the postmarked date, or ‘sent’ date if via email.
  6. All membership fees are reviewed annually usually on the 1st of January. Members will be notified of any changes by email or by post giving one full calendar months notice.
  7. The Company reserves the right to refuse a membership application from any applicant for any reason.
  8. Membership is non-transferable and non-refundable, unless there is written agreement to the contrary.
  9. ‘Partner’ membership, where applicable, shall be available to partners residing at the same address. Reasonable evidence of joint residence may be required.
  10. If any monthly fees or charges incurred are not paid when they are due, the company reserves the right to temporarily refuse the member access to the club until such time as full payment has been made. If any monthly fees or charges incurred are not paid within 30 days after they are due, the club shall have the right to demand payment in full. If such amounts are not paid within 15 days after such demand, membership shall be terminated and the club may pursue any rights it may have to recover the unpaid amount. The Club reserves the right to refer any missed payments to a debt collection agency and will charge you a fee, in respect of failed subscription payments and/or collection letters sent to you in respect of unpaid amounts.
  11. Upon termination of membership, no refund of the admin fee, monthly fees or other fees shall be issued.
  12. To re-join the Club after a termination of membership, any unpaid subscriptions must be cleared, a new membership agreement completed and the prevailing admin fee may be charged.
Entry Fobs
  1. FOBS will be issued to all Members requesting Open Gym Access (4am – 
10pm daily), upon payment of the prevailing fee, currently $50 USD.

  2. FOBS are non-transferable and must not be lent to, or used by, another person other than the Member. If any person other than Member the FOB belongs to uses the FOB, that Member’s membership may be terminated and no refunds of the joining fee or subscription will be given. 
The penalty for allowing someone other than yourself use of your FOB is $100 USD.
  3. The Club reserves the right to charge a fee for replacement FOBS. 

  4. The Company reserves the right to retain and/or deactivate any 
membership FOB if there has been a defaulted payment by the 
Member concerned. 

Guest Entry
  1. Members may bring guests to the Club on payment of the prevailing guest fee or through use of a valid guest credit (please note; guest credits expire 12 months after issue or on termination of membership). 

  2. All guests must be accompanied by an existing member for the entirety of their visit.
  3. All guests are required to register on our Website or at the Club front desk. 
 

  4. A guest may use the Club for 1 FREE class. After 1 such visit as a guest, they must become a Member or pay the guest fee to continue using the Club. 

  5. Members may bring a maximum of 3 guests per visit, unless arrangements have been made in advance.
  6. All guests must be a minimum of 18 years of age. 
 

  7. Members are responsible for ensuring that their guests are aware of, 
and adhere to, the Club Rules.
  8. The Company reserves the right to refuse admission to any guest 
without explanation. 

  9. Members can also use their guest credits or charge their guests fees 
to their account.
  10. No guests are permitted for OPEN GYM without prior permission by the Director.
Use of Facilities and Services
  1. Club opening hours are fixed by the Company and are subject to change without prior notice. 

  2. There will be no access to the entrance doors to the club after 10pm. (Private Showers/Restrooms excluded). 

  3. The Company may at any time close the Club’s premises or any part thereof, without notice, in order to; execute repairs, alterations, accommodate external events, re-decorations or otherwise, to facilitate Club programs or on certain holidays. 

  4. Only members of staff or a nominated 3rd party may provide personal training services within the Club. 

  5. Members are requested to arrive at the club for appointments and studio classes 10mins before the official start time. An instructor may refuse entry if a Member arrives later than the start time, or may ask any Member to leave a class if they feel theirs, or another’s, safety or enjoyment is in jeopardy.
  6. The Company reserves the right to refuse entry to the Club’s premises at its absolute discretion.
  7. It is the Member’s or guest’s responsibility to ensure that they are capable of undergoing any activity within the Club. All activities and treatments are pursued at the Member’s own risk. 

  8. While every effort has been made to ensure the accuracy of the class programs, the management reserves the right to cancel or re- schedule classes after publication and at short notice. The program may be amended during public holidays. 

  9. Use of fitness areas and other Club facilities is at the Member’s or guest’s own risk and under their own medical advice. 

  10. Proper attire, as determined by the Company, must be worn in the Club – this includes not going topless in the fitness areas. Members are requested to wear at all times appropriate clean footwear in the fitness areas. Appropriate attire must be worn in the members relaxation area. Footwear must be worn at all times.
  11. Members must have prior approval of Management for pets or service animals.
  12. Smoking is not permitted anywhere in the Club. 

  13. No food products are allowed in the workout areas. Beverages with 
lids are encouraged to be carried with you while working out.
  14. No alcoholic beverages or drugs of any kind may be brought into the Club. Violation of this rule will result in immediate expulsion from 
the Club and may result in termination of membership.
  15. Members or guests shall not use the Club’s facilities while under the influence of alcohol or drugs. In the event they do so, this is entirely 
at their own risk. 

  16. Mobiles may be used for phone calls in all areas of the club, if done 
discreetly and in a non-disruptive manner. Members may only take photos or film using mobile phones on the gym floor, whereby a tripod is not being used, and it is done discreetly with no other members in shot. The use of professional photography or videography equipment is prohibited. Members are able to utilize any studio space which is not in use for filming. Photography and filming is prohibited in all changing rooms and wet areas. 

  17. In the interest of safety, no glass container may be taken into any fitness areas or changing areas.
  18. Be considerate of others; loud or abusive language will not be tolerated. 

  19. Club property, including towels, toiletries, etc., are provided by the Club as a courtesy to its Members during Club usage only. Removal of Club property from the premises may result in the termination of membership privileges and legal action. 

  20. Member appointments for Group Classes that have been booked require 1 hours’ notice when cancelling—cancellation is done online and on the same webpage as registration. If a Member fails to attend an appointment without providing such notice, the Club reserves the right to charge a $15 fee. Personal Training Sessions require a 12 hour notice of cancellation. Failure to give 12 hours notice will result in member being charged for the prepaid session.
  21. Registration for Group Classes: Members are required to register prior to attending a Group Class and have up to 1 hour to register prior to the start time (www.hardhiitfitness.as.me.). Walk ins that do not register will be charged a $3.00 administration fee. The reason for this is because in order to plan our workouts efficiently, we need to know how many people will attend a given class.

  22. Members are required to leave workout areas clean and tidy. As a courtesy to other Members and for health and safety reasons, equipment needs to be replaced in the storage areas/racks provided and equipment must be wiped down after use. 

  23. Any unused Personal Training sessions or Group Class Packages cannot be refunded. 

  24. We require a minimum of 3 persons to be registered for a class in order to hold said class. If less than 3 persons are registered 1 hour before the class is to be held, the class will be cancelled and you will be notified by email 1 hour before. Members that have purchased a FOB can still do the posted workout on their own as an option.
Clothing and Personal Items Storage
  1. All bags, personal clothing items, and workout gear(unless using)must be kept in the provided storage areas. These personal items should not be taken into the fitness areas.
  2. All bags, personal clothing items and toiletries must never be placed 
unattended in Private Showers/Bathrooms. Please place them in the 
storage areas prior to your workout. 

  3. The Company reserves the right to remove the contents from any 
Private Shower/Bathroom, which has been left unattended.
  4. Property cleared from storage closets, or left on the premises, shall 
be held for between 10 – 31 days, dependent on storage available 
onsite. Unclaimed items are donated to charity. 

Liability
  1. In these Rules “the Company” means Fitness Booster Pro, LLC d.b.a. Hard HIIT Fitness, which provides the Club and its facilities for the benefit of the Members; “the Club” means “Hard HIIT Fitness”; “Member” means a Club Member; “Rules” mean the terms and conditions of membership set out below.
  2. It is a condition of membership that Members agree to pay the fees referred to in Rule (2.) and agree to be bound by these Rules.
  3. These Rules may be revoked, altered or added to from time to time by the Company, without prior notification to Members. Any such variations will be updated on the Club Rules on our website.
  4. The Company has created these Rules for the mutual enjoyment of the Members and their guests. The enforcement of these Rules is for the good of all Members. No Member or guest will be judged on the basis of their race, gender, marital/civil partnership status, age, disability, religion or belief, color, national origin or sexual orientation.
Member's Health and Safety Warranty
  1. Members and guests must warrant and represent that they are in 
good physical condition and capable of engaging in exercise and notify a member of the fitness team immediately in order that Member/guest notes and their program can be updated or medical clearance obtained. If through injury or other reason, such as pregnancy, this is not the case, they must consult a doctor before engaging in exercise and that he/she knows of no medical or other reason why he/she is not able to engage in active or passive exercise and that such exercise would not be detrimental to his/her health, safety, comfort or physical condition. 

  2. The Member shall not use any Club facilities while suffering from any infectious or contagious illness, disease or other ailment or while suffering from a physical ailment such as open cuts, abrasions, open sores or minor infections where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other Members. 

  3. We recommend that before using the club you familiarize yourself with the fire exits and emergency routes in case of evacuation. Please note that employees are NOT required to “seek & search” the building. Therefore it is the responsibility of each individual to follow the relevant instructions. Please note that elevators will not be operational during an emergency evacuation.
Cancellation of Membership
  1. Recurring billing (Monthly Memberships)may be cancelled with a 30 
days notice. However, all Recurring billing (Monthly Memberships) require a minimum of 2 full months of membership. For example: if your next recurring billing membership payment is due on the February 5th, you must email your cancellation notice by January 5th for your membership to be cancelled by February 5th. 

  2. Requests for cancellation must be made via email to 
[email protected]. You will receive an email confirmation within 2 working days – until you receive this email the cancellation will not be valid. Verbal instructions to amend or cancel a membership cannot be accepted, all requests must be in writing and via email. 

  3. Memberships can only be cancelled if membership is active and on recurring billing.
  4. All member benefits that are in place at point of termination will be removed from the account and are non-redeemable. Monthly fees and/or prepaid fees are not refundable.
  5. Ex-members wishing to re-join the club will be asked to pay a joining fee plus any unpaid balance from the previous membership. 

  6. Please do not send a cancellation form by post. 



  7. The Company shall have the right to suspend or withdraw Club 
privileges or membership from any Member who, in their opinion, has abused privileges or conducted himself or herself in a manner deemed detrimental to the Club staff or its Members. Such expulsion or suspension shall become effective immediately and no reimbursement will be issued to such Member of the pro-rated portion of their unused monthly fees. There will be no refund of the joining fee. 

  8. The Manager or a designee shall have complete charge of the Club while on duty. Members may be suspended or expelled from the Club immediately if they display conduct which is, or is likely to be in the sole opinion of the Company, injurious to the character of the Club or the interests of the Members and staff, or if they commit a serious or repeated breach of these Rules, in particular where amounts owing to the Company are unpaid. 

  9. An expelled Member forfeits all the privileges of the membership and all rights against the Company. An expelled Member will not be entitled to any refund of their joining fee or subscription and must pay all amounts owed to the Company forthwith.
Freezing Membership
  1. Request for freezing shall be at the sole discretion of the Club. 

  2. A minimum of 30 days notice must be given to freeze your 
membership, freezes will not be accepted in retrospect.
  3. You cannot freeze in your first 2 months of membership. 

  4. There is a monthly fee of $20 to freeze your membership. 

  5. Payment will automatically be debited using your preferred monthly 
payment method instead of your regular subscription. 

  6. Members can freeze their membership twice per calendar year, 
minimum one month, maximum three. 

  7. Members on maternity leave may freeze their membership for a 
maximum of 12 months.
  8. The minimum freeze period is one month, however you can unfreeze 
your membership early, minimum freeze period three weeks, by emailing [email protected]. If you unfreeze early, the freeze fee will still be due for the month you have unfrozen in. 
 

  9. Freezes can only be processed when a resume date is given. 

  10. Monthly subscription payments will recommence automatically at the end of a freeze period without additional communication. 

  11. If your membership is frozen, you may not access the club for 
classes, open gym, social activities or any reason. 

  12. Your membership needs to be live if you wish to serve notice to 
cancel your membership. 

CCTV
  1. Closed circuit cameras operate throughout the Club (except in the changing areas and Private Showers/Bathrooms). 

  2. Any unlawful activity within the Club may be reviewed for possible legal action.
Standard Complaints Procedure

Members are encouraged to give feedback, both good and bad. They can either do this by emailing the membership team at [email protected]., or by responding to our requests sent via email to you after completing a group class.

General

Members who have purchased Key FOBS may use the Club anytime between the hours of 4am-10pm daily with the exception of while a Group Training Session is going.

Members may use Private Showers/ Bathrooms, Social Areas during class times but need to stay clear of designated class stations.

Club Referrals

We encourage members to refer new members to our Club and we 
will reward you for doing so! A referral is a friend or family member that you recommend or bring in to the Club that has never previously been a member or has never tried a class whether free or paid. 


Referrals who join on our 1 month trial will earn you $20 off your next monthly payment or towards your next Paid in Full Membership or Class Pack. 


Referrals who join on any Recurring Monthly Billing Membership, Paid in Full Membership or Class Pack within 3 days after the expiration of their 1 Month Trial will earn your $25.